'OUR RETURN & EXCHANGE POLICY'

 

Return & Exchange Policy

 

-KINGSMEN BLACK VIP-NY has a 14-DAY RETURN AND REFUND POLICY [starting from date of delivery/arrival] on merchandise and purchased items sold at OUR ONLINE WEBSTORE [KingsmenBlackVIP.COM]
*RETURNING ITEMS for FULL REFUND: Customer MUST call our Customer Care Center to receive a RMA receipt 
and return postage label. RETURNS are free within the Continental U.S., and only within the 14-DAY RETURN AND REFUND POLICY timeframe. We are unable to receive return merchandise after the 'return time' has expired.
CUSTOMER RESPONSIBILITY: Customers will assume all RETURN POSTAGE & DELIVERY when returning items outside of the United States. 

-KINGSMEN BLACK VIP-NY is an ONLINE WEBSTORE ONLY, where customer purchases are made through its KingsmenBlackVIP.COM 'Website' ONLY.

-EXCHANGE OF MERCHANDISE OF PURCHASED ITEM[S] IS NOT AVAILABLE, nor do we issue store credit, only a FULL or PARTIAL REFUND where applicable, using the same credit/debit card used to purchase order.

-RETURNS, EXCHANGES OR REFUNDS ARE NOT AVAILABLE at our KINGSMEN BLACK VIP 'Pop Up Shops, Vendor Showcases or Branding Parties, after the close of business day of said event. NO EXCEPTIONS WILL BE MADE. Please govern yourselves accordingly. 

-KINGSMEN BLACK VIP-NY will give a FULL REFUND [minus shipping, postal, customs, customs taxes or port fees] if purchasing customer is not completely satisfied with merchandise due to damage, incorrect item[s] purchased, or error on the part of KINGSMEN BLACK VIP-NY, providing all satisfactory refunding requirement are met, as outlined below.

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-Custom orders CANNOT be refunded, exchanged or renegotiated once processing of order has begun.

 

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'OUR REFUND POLICY'

 

Refund Policy

 

-MERCHANDISE RETURN FOR REFUND: Under these conditions only: Merchandise MUST BE RETURNED in proper condition with tags and packaging properly attached to each item[s] purchased, as sold. Items/merchandise must not be damaged, soiled, worn or used.
*Upon Customer Service Communication, customer will provide any related pictures or images of damage to purchased merchandise and items, as requested. Customer must provide Order#, Date of Sale, Payment and all pertinent, relevant and related information upon communication.